Privacy Policy

Ocean & Ivy Essentials

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from oceanandivybathco.com (the "Site).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, included your web browser, IP address, time zone, and some cookies installed on your device.  As you browse, we also collect information about the pages or products you view and how you interact with the Site. 

When you make a purchase or attempt to make a purchase, we collect certain information from you, including:

  • Name
  • Billing and shipping address
  • Payment information (processed securely by our payment providers)
  • Email address
  • Phone number (if provided)

We refer to this information as Order Information.

How We Use Your Personal Information

We use the information we collect to:

  • Fulfill and process orders (including payment processing, shipping, and order confirmations)
  • Communicate with you regarding your order
  • Screen orders for potential risk or fraud
  • Provide customer support
  • Improve and optimize our Site

With your permission, we may also use your information to send occasional emails about new products or updates.  You may opt out at any time.

Sharing Your Personal Information

We share your personal information with trusted third parties to help us operate our business, including:

  • Shopify, which powers our online store
  • Payment processors
  • Shipping and fulfillment providers
  • Website and analytics services

We may also share personal information if required by law or to protect our rights. 

Cookies

Our Site uses cookies to enhance our browsing experience and improve site functionality.  You can adjust your browser settings to refuse cookies or notifies you when cookies are being used.  Please note that disabling cookies may affect how the Site functions.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Your Rights

If you are a resident of certain jurisdictions (including California), you may have the right to:

  • Access the personal information we hold about you
  • Request corrections or deletion of your personal information

To exercise these rights, please contact us using the information below.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons.

Contact Us

For more information about or privacy practices, or if you have questions or concerns, please contact us at:

info@oceanandivybathco.com